Welcome to Nutrition Labz ("we," "us," or "our"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, share, and protect your information when you visit our website www.nutritionlabz.com or make a purchase from us.

1. Information We Collect

We collect various types of information in connection with the services we provide, including:
A. Personal Information:
  • Contact Information: Name, email address, postal address, phone number.
  • Payment Information: Credit/debit card details, billing address.
  • Account Information: Username, password.
B. Non-Personal Information:
  • Browsing Information: IP address, browser type, device type, operating system, referring URL, pages visited, time spent on our site.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience and analyze site traffic
2. How We Use Your Information

 We use the collected information for various purposes, including:

  • Processing Transactions: To process and fulfill your orders, manage payments, and provide customer service.
  • Communication: To send you updates, promotional materials, newsletters, and respond to your inquiries.
  • Improvement: To improve our Website, services, and customer experience.
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes.
3. Sharing Your Information

    We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following cases:

    • Service Providers: We may share information with third-party service providers who assist us in operating our Website, conducting our business, or providing services to you, such as payment processors and shipping companies.
    • Legal Requirements: We may disclose your information to comply with legal obligations, enforce our policies, or protect our rights, property, or safety.
    • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
    4. Data Security

      We implement a variety of security measures to maintain the safety of your personal information, including:

      • Encryption: We use secure socket layer (SSL) technology to encrypt sensitive information.
      • Access Controls: Access to your personal information is restricted to authorized personnel only.
      • Monitoring: We regularly review our security practices and enhance them as necessary to protect your data.
      5. Your Rights

        You have certain rights regarding your personal information, including:

        • Access: You can request access to the personal information we hold about you.
        • Correction: You can request that we correct any inaccurate or incomplete information.
        • Deletion: You can request that we delete your personal information, subject to certain exceptions.
        • Opt-Out: You can opt out of receiving promotional communications from us by following the unsubscribe instructions in those communications.
        6. Cookies and Tracking Technologies

          We use cookies and similar technologies to collect non-personal information about your browsing activities. You can control the use of cookies through your browser settings.

          7. Children's Privacy

          Minors or people below eighteen (18) years old are not allowed to use this website without parental supervision or consent. 

          8. Changes to This Privacy Policy

          We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our Website and updating the effective date.

          9. Contact Us

          If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: support@nutritonlabz.com.

          Nutrition Labz

          Email: Support@nutritionlabz.com
          Phone: 
          Address: 

          Supplemental California Privacy Notice

          If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). This section provides information about your rights and how you can exercise them.

           A. Categories of Personal Information Collected

          In the past 12 months, we have collected the following categories of personal information from California residents:

          • Identifiers: Name, email address, postal address, phone number, IP address.
          • Commercial Information: Records of products or services purchased.
          • Internet or Other Electronic Network Activity: Browsing history, search history, and interactions with our Website.
          • Geolocation Data: Physical location or movements.
          • Inferences Drawn from Other Personal Information: Profiles reflecting preferences and behaviors.
          B. Purposes for Collecting Personal Information

          We collect personal information for the purposes described in Section 2 of this Privacy Policy.

          C. Sharing Personal Information

          We do not sell your personal information. We may share your personal information with service providers and third parties as described in Section 3 of this Privacy Policy.

          D. Your Rights and Choices

          As a California resident, you have the following rights:

          • Right to Know: You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you.
          • Right to Delete: You have the right to request that we delete any personal information we have collected from you, subject to certain exceptions.
          • Right to Opt-Out of Sale: You have the right to opt-out of the sale of your personal information. As stated above, we do not sell your personal.
          • Right to Non-Discrimination: You have the right to not be discriminated against for exercising your rights under the CCPA.

          E. How to Exercise Your Rights

          To exercise your rights, please contact us using the contact information provided below. We will verify your identity before processing your request. You may designate an authorized agent to make a request on your behalf.

          Nutrition Labz
          Email: Support@nutritionlabz.com
          Phone: 
          Address: 

          F. Changes to This Supplemental California Privacy Notice

          We may update this Supplemental California Privacy Notice from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new notice on our Website and updating the effective date.

           

          Colorado Privacy Act (CPA)

          Consumers residing in the state of Colorado, USA, have the below rights:

          Right of access. Consumers have the right to confirm if a company processes their personal data and to access their personal data.

          Right to correction. Consumers have the right to correct inaccuracies in their personal data.

          Right to delete. Consumers have the right to delete their personal data.

          Right to data portability. Consumers have the right to obtain their personal data in a portable and, to the extent technically feasible, readily usable format that allows them to easily transmit the data to another entity.

          Right to opt out. Consumers have the right to opt out of the processing of their personal data for the purposes of:

          • targeted advertising;
          • the sale of personal data, or
          • profiling where the profiling has a legal or similarly significant effect on the consumer.

          If you have enabled a Universal Opt-Out Mechanism on your browser like Global Privacy Control (GPC) we will respect your choice. See more information about how to enable this on the Attorney General’s website: https://coag.gov/uoom/.

          Right to appeal. Consumers have the right to appeal a business’ denial to take action within a reasonable time period. Under the CPA, we must respond to your request within 45 days of receipt and may subsequently extend that deadline by an additional 45 days when reasonably necessary. When we elect to extend that deadline, we will notify you within the initial 45-day response period. If we fail to act on your request in the timelines outlined above, you can appeal by contacting us at privacy@nutritionlabz.com  or do we use Support@nutritionlabz.com .

          . If an appeal is denied, you can contact the attorney general if you have concerns about the result of the appeal.

          How to exercise my Rights:

          You can exercise any of your rights above by contacting us at privacy@nutritionlabz.com or do we use Support@nutritionlabz.com or as described above.

          Changes to This Privacy Notice

          From time to time we may change this privacy notice. If there are any significant changes we will post updates on our website, applications or let you know by email at privacy@nutritionlabz.com or do we use Support@nutritionlabz.com.

          Updated _July 2024